What it does
- 8,000+ app connections - Connect to virtually any tool
- No-code automation - Build workflows without coding
- Trigger on events - Start workflows from LumisReach events
- Send data to LumisReach - Push data from other apps
Available triggers
Use these LumisReach events to start Zaps:Popular Zaps
CRM sync
LumisReach → Google Sheets Log every call to a spreadsheet for analysisLead routing
LumisReach → Email Send qualified leads to your sales team instantlyFollow-up sequences
LumisReach → Mailchimp Add new contacts to email sequencesTeam notifications
LumisReach → Microsoft Teams Post to Teams when appointments are bookedSMS confirmation
LumisReach → Twilio Send custom SMS after appointmentsSetup
1
Create a Zap
Go to zapier.com and click “Create Zap”
2
Choose LumisReach as trigger
Search for “LumisReach” in the trigger apps
3
Select trigger event
Choose which LumisReach event starts your workflow
4
Connect your account
Sign in to LumisReach when prompted
5
Add actions
Choose what happens when the trigger fires
6
Turn on your Zap
Test and activate your automation
Data available in Zapier
Each trigger includes relevant data: Call events include:- Caller name, phone, email
- Call duration and timestamp
- Call outcome and disposition
- Transcript and recording links
- Custom fields you’ve configured
- Customer details
- Appointment date and time
- Service type
- Location or video link
- Notes from booking
Example workflows
Qualified lead → Close deal
- Trigger: Lead Qualified in LumisReach
- Action: Create deal in Pipedrive
- Action: Send email to sales rep
- Action: Add to follow-up sequence
Appointment booked → Full automation
- Trigger: Appointment Booked
- Action: Add to Google Calendar (backup)
- Action: Send confirmation email
- Action: Create Trello card for prep
- Action: Notify team in Slack
Requirements
- Zapier account (Free tier works, paid for multi-step)
- LumisReach account
- No additional cost from LumisReach
Troubleshooting
Zap not triggering
Zap not triggering
Check that your Zap is turned on and the trigger event matches your expectations.
Missing data in Zap
Missing data in Zap
Make sure all required fields are available. Test with a real event, not sample data.
Connection expired
Connection expired
Reauthorize the LumisReach connection in Zapier’s Connected Accounts.
Create a Zap
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