> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumisreach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reduce No-Shows

> Confirmation and reminder calls handled by an AI that reschedules on the line. Cuts no-show rate on demos, consultations, and appointments by 40 to 60 percent.

# Reduce no-shows

A real voice on the phone outperforms text and email reminders on response and conversion. LumisReach runs confirmation and reminder sequences with a voice agent that can also reschedule directly on the call.

Typical reduction in no-show rate after a few weeks of live operation is 40 to 60 percent. The mechanism is simple: most meetings that would have ghosted now get rescheduled into a slot the prospect can actually keep.

## What you get when this is on

* **Confirmation call.** Placed roughly 24 hours before the meeting, with a natural prompt to confirm or move it.
* **Reminder call.** Placed about an hour before as a final touch.
* **Right phone number every time.** [Enrichment](/solutions/core-solutions/enrich-leads) keeps contact numbers current. Reminder calls reach the prospect, not a stale line, even on records that have aged in the CRM.
* **Live reschedule.** The voice agent sees your real calendar and books a new slot on the call when needed.
* **Calendar sync.** Confirmed, moved, or cancelled meetings update the rep's or provider's calendar automatically.
* **Internal notifications.** You see only the cases that need your attention.

## What a confirmation call sounds like

> **Agent:** Hi Mark, calling to confirm your demo tomorrow at 10am with Sarah. Are you still good for that time?
>
> **Mark:** Actually, my morning got tight. Can we do later in the day?
>
> **Agent:** No problem. Sarah has 2:15 or 3:45 tomorrow afternoon. Which works?
>
> **Mark:** 2:15.
>
> **Agent:** Moved. I'll send the updated invite by email and a text reminder an hour before.

The meeting stays on the calendar. The prospect gets the convenience of fixing the time on the call.

## How to deploy it

<Steps>
  <Step title="Pick the outcome">
    Choose "Reduce No-Shows" in your dashboard.
  </Step>

  <Step title="Connect calendars">
    The agent reads upcoming meetings from your team's real calendars.
  </Step>

  <Step title="Set your cadence">
    24-hour confirmation, 1-hour reminder, or your own schedule.
  </Step>

  <Step title="Define rescheduling rules">
    Booking windows, buffer time, blocked times the agent should respect.
  </Step>

  <Step title="Activate">
    Sequences start on the next round of upcoming meetings.
  </Step>
</Steps>

## Where it fits

* **B2B demos and consultations.** Where AE time is the constraint and a 20% no-show rate is the difference between hitting and missing pipeline.
* **Healthcare practices.** Where chair time and patient flow set the day.
* **Financial-services consultations.** Where partner and advisor time is the asset.
* **Higher-ed admissions interviews.** Where the no-show rate moves enrolment yields directly.
* **Any operation with paid consultations.** Discovery calls, intakes, estimates.

## What teams see

The pattern across operations: text and email response rates hover around 10 to 15 percent. A live voice call gets a confirmation or reschedule on the majority of conversations that go through. That is what moves the no-show rate down by 40 to 60 percent within the first month.

<CardGroup cols={2}>
  <Card title="Reduce no-shows" icon="calendar-check" href="https://app.lumisreach.com/signup">
    Start for \$20. Confirmations begin on the next booked meeting.
  </Card>

  <Card title="See all outcomes" icon="grid" href="/solutions">
    Speed to Lead, after-hours, more
  </Card>
</CardGroup>