> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumisreach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Meet

> Booked appointments get a Google Meet link automatically. The customer joins from the calendar invite, no setup on their side.

# Google Meet

When the agent books a meeting, a Google Meet link generates and lands in the calendar invite. The customer joins from the invite with one click. The rep doesn't have to create the link. The agent doesn't have to read it out loud. The Google Meet integration runs on top of the Google Calendar connection, so Google Calendar must be connected first.

## What changes

* **Meet link on every booking.** Generated automatically inside the calendar event.
* **One-click join.** From the invite, the device, or Google Calendar directly.
* **Workspace features pass through.** Recording, breakout rooms, and live captions follow your Workspace tier.
* **Per-type control.** Apply Meet links to specific appointment types (e.g., consultations) and leave others as phone-only.

## Setup

<Steps>
  <Step title="Confirm Google Calendar is connected">
    See [Google Calendar](/integrations/calendar/google-calendar). Meet runs on top of the calendar connection.
  </Step>

  <Step title="Open the integrations panel">
    Inside the app: **Settings → Integrations → Video**.
  </Step>

  <Step title="Enable Google Meet">
    Click "Enable Google Meet."
  </Step>

  <Step title="Pick the appointment types">
    Choose which booking types should include a Meet link.
  </Step>
</Steps>

## What the customer sees

The calendar invite includes the Meet link prominently, plus the dial-in fallback. Most customers join from the calendar invite directly. The agent doesn't need to read the URL out loud during the call.

## Google Workspace features

| Feature                  | Available on                 |
| ------------------------ | ---------------------------- |
| Domain-branded Meet URLs | Workspace                    |
| Recording                | Business Standard and higher |
| Breakout rooms           | Business Plus and higher     |
| Extended meeting times   | Paid Workspace tiers         |

## Per-type configuration

Not every appointment needs video. Configure where Meet links go:

* **All appointments.** Every booking includes a link.
* **Specific types.** Only consultations, only enterprise demos, only your call.
* **On request.** The agent asks the customer if they prefer video before booking.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Meet link missing from the invite">
    Confirm Google Calendar is connected and Meet is enabled for this appointment type.
  </Accordion>

  <Accordion title="Can't enable Google Meet">
    Google Calendar must be connected first. **Settings → Integrations → Calendar.**
  </Accordion>
</AccordionGroup>

<Card title="Enable Google Meet" icon="google" href="https://app.lumisreach.com/settings/integrations">
  Two-minute setup once Google Calendar is connected.
</Card>