> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumisreach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# LeadConnector

> Sync qualified leads and call results back to LeadConnector (GoHighLevel). Contacts are tagged with AICALL so you can trigger CRM workflows.

Connect LumisReach to your LeadConnector (GoHighLevel) sub-account to push call activity and qualified leads back into your CRM, and trigger downstream workflows automatically.

***

## What it does

* **Sync call activity.** Every AI call writes a note to the matching contact in LeadConnector with the summary, recording URL, and outcome.
* **Tag qualified leads.** Contacts that the AI qualifies are tagged with `AICALL` (and any custom tag you configure). Use the tag as a workflow trigger.
* **Match by phone or email.** LumisReach looks up the contact in LeadConnector, updates them if found, and creates them if not.

***

## Setup

<Steps>
  <Step title="Connect LeadConnector">
    Go to **Settings → Integrations → LeadConnector** and click **Connect**. You'll be redirected to LeadConnector to authorize.
  </Step>

  <Step title="Pick the sub-account">
    Select the sub-account (location) you want LumisReach to sync with. You can only sync to one per LumisReach team.
  </Step>

  <Step title="Confirm tags">
    Default tag for qualified leads is `AICALL`. Edit it on the integration settings page if you want a different label.
  </Step>
</Steps>

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## What gets synced

| Data                               | Direction                  | Trigger                      |
| ---------------------------------- | -------------------------- | ---------------------------- |
| Contact creation/update            | LumisReach → LeadConnector | After each call              |
| Call note with summary + recording | LumisReach → LeadConnector | After each call              |
| Tags (`AICALL` + custom)           | LumisReach → LeadConnector | When the AI qualifies a lead |

Inbound triggers from LeadConnector workflows are not yet supported. For that flow, use [Zapier](/integrations/automation/zapier) or webhooks.

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## Use cases

* **Re-engage qualified leads.** AI qualifies a lead → tags `AICALL` → LeadConnector workflow sends a confirmation SMS.
* **Notify the sales rep.** AI books a meeting → contact updated in LeadConnector → workflow alerts the assigned rep.
* **Pipeline hygiene.** Every AI conversation logs as a note, so reps see the full history when they open a contact.

***

## Requirements

* LeadConnector / GoHighLevel sub-account with API access
* OAuth authorization (contacts + tags + notes scopes)
* No additional LumisReach cost

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Contacts not appearing">
    Confirm you connected the right sub-account. LumisReach creates contacts with the phone number from the call; if the number is already in another sub-account, you may have linked the wrong one.
  </Accordion>

  <Accordion title="Tags missing on qualified leads">
    Check the qualification threshold in your campaign settings. The `AICALL` tag only fires when a lead crosses the qualification bar. Calls that didn't reach that score won't be tagged.
  </Accordion>

  <Accordion title="Call notes not syncing">
    Sync runs at the end of the call. If a call is still in progress or the LeadConnector connection has expired, the note will retry on the next sync attempt. Reconnect from the integration settings if you see persistent failures.
  </Accordion>
</AccordionGroup>

***

<Card title="Connect LeadConnector" icon="plug" href="https://app.lumisreach.com/settings/integrations">
  Set up the integration now
</Card>