> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumisreach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Apple Calendar

> Bookings land on your Apple Calendar over iCloud, with two-way sync across every device on the account.

# Apple Calendar

The agent books on your Apple Calendar over iCloud. Confirmed appointments appear on every device signed into the Apple ID within seconds, including iPhone, iPad, Mac, and Apple Watch. Two-way sync keeps the rep, the agent, and the recipient on the same schedule.

## What changes

* **Real-time availability.** The agent reads free or busy on iCloud Calendar before it offers a time.
* **Bookings written directly.** Events land with caller name, conversation summary, business address or "Phone call," and a link to the transcript.
* **Cross-device sync.** Bookings appear on iPhone, iPad, and Mac the moment the call ends.
* **Multiple calendars.** Different appointment types can land on different iCloud calendars.

## Setup

Apple requires an app-specific password to connect iCloud Calendar to LumisReach. The full flow takes about three minutes.

<Steps>
  <Step title="Open the integrations panel">
    Inside the app: **Settings → Integrations → Calendar**.
  </Step>

  <Step title="Select Apple Calendar">
    Click "Connect Apple Calendar."
  </Step>

  <Step title="Generate an app-specific password on Apple">
    Visit [appleid.apple.com](https://appleid.apple.com), sign in, go to Sign-In and Security, click App-Specific Passwords, generate one named "LumisReach," and copy it.
  </Step>

  <Step title="Authorize access in LumisReach">
    Paste the app-specific password and your iCloud email into the LumisReach connection prompt.
  </Step>

  <Step title="Choose the calendar">
    Pick the iCloud calendar bookings should land on.
  </Step>
</Steps>

<Note>
  Two-factor authentication on your Apple ID is required to generate app-specific passwords. Almost every account already has it; if not, enable it first.
</Note>

## What gets created on a booking

* **Title.** "Appointment with \[Customer Name]" or your configured template.
* **Description.** Service requested, AI-written conversation summary, link to the transcript.
* **Location.** Business address or "Phone call" depending on appointment type.
* **Link.** The full call recording and transcript in LumisReach.

## Requirements

* iCloud account with Calendar enabled.
* Two-factor authentication enabled on the Apple ID.
* App-specific password (generated during setup).
* No additional cost.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Connection failing">
    Confirm you're using an app-specific password, not your regular Apple ID password. The two are different.
  </Accordion>

  <Accordion title="Calendar not appearing">
    Confirm iCloud Calendar is enabled in your Apple ID settings.
  </Accordion>

  <Accordion title="Events not syncing across devices">
    Confirm the calendar is iCloud-backed, not stored locally on a single device. Local calendars don't sync.
  </Accordion>
</AccordionGroup>

<Card title="Connect Apple Calendar" icon="apple" href="https://app.lumisreach.com/settings/integrations">
  Three-minute setup. The next booked call lands on iCloud Calendar.
</Card>