> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumisreach.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversion widgets

> Drop-in widgets that turn landing page visitors into conversations. A 24/7 support chat, a phone field your AI calls back, an exit-intent discount popup, and automatic recovery of customers who left.

Each widget is one embed script you paste into your site, just before `</body>`. They work on any site you can add a script to, and they are all powered by your LumisReach AI agent and phone number, so a visitor who engages turns into a real conversation, not a form in an inbox.

Find them in the sidebar under **Conversion Optimization**, for the site selected in the site switcher.

## Customer Support Widget

A floating support button on your page. Clicking it opens a chat window where visitors ask questions and **book appointments**, and it shows your AI phone number for anyone who would rather call.

Answers come from the same business hours, FAQs, [knowledge base](/concepts/knowledge-base) and booking rules as your AI phone number. Anything the AI cannot help with is handed to you: you get an email, and the conversation shows as **Action Needed** in the widget's **Inbox** (under the Customer Support Widget in the sidebar), where you can reply.

## Phone TextField Widget

A single phone-number field you can drop anywhere on your page: in the hero, beside pricing, at the end of a blog post. When a visitor submits it, your AI agent **calls them back** after the delay you set. The fastest path from "interested" to a live conversation.

## Dynamic Discount Widget

An exit-intent popup. When a visitor is about to leave, it offers a discount ("Wait, here's 15% off") in exchange for their phone number.

* **Targeting:** choose which pages it shows on, and how sensitive it is to a visitor about to leave.
* **AI callback:** turn it on and your agent calls the visitor after the delay you set, to apply the discount and help them finish.
* **Discount funnel:** with a [connected Shopify store](/getting-started/conversion/landing-page-optimization#store-stats), see how many offers were claimed and how many turned into orders.

## Lost Customer Recovery

Under the Dynamic Discount Widget. It reaches the people who left a phone number or email but did not buy, with a come-back discount, then watches for the purchase.

<Steps>
  <Step title="Set the come-back discount">
    The offer, and the code they get.
  </Step>

  <Step title="Choose how to reach them">
    Any mix of an **AI call** (a dedicated agent calls with the offer and helps them finish the order), a **text message** (sent just before the call when both are on, so the code is already on their phone), and an **email** (in your business's name, with the code and a button back to your site).
  </Step>

  <Step title="Choose when to reach out">
    When the offer goes out, and how many days to keep watching for a purchase.
  </Step>
</Steps>

Each lost customer moves through **Ready for the offer → Contacted → Watching for a purchase → Won back**, so you can see exactly what the recovery is earning. With a connected store, purchases are read from your orders every hour and matched by email or phone.

<Note>
  Calls and texts the widgets place are billed at the normal [usage rates](/pricing#usage-rates). Put clear text-message consent language under any field that collects a phone number; the Conversion Playbook includes wording you can use. See [Compliance](/getting-started/features/compliance).
</Note>

<CardGroup cols={2}>
  <Card title="Landing page optimization" icon="chart-line" href="/getting-started/conversion/landing-page-optimization">
    Score your site and get the playbook.
  </Card>

  <Card title="Voice and personality" icon="microphone" href="/getting-started/setup/voice-personality">
    Tune the agent that makes the callbacks.
  </Card>
</CardGroup>


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